RESPONSIBLE GAMING

Play responsibly at wha7

wha7 believes that online gaming is for entertainment only — playing safely and mindfully is the right of every player.

Our Policy

Why responsible gaming matters

wha7 is a trusted online gaming platform in Bangladesh. Our goal is not only to provide an enjoyable experience — ensuring that every player can play safely and in good health is also our responsibility. Responsible gaming is at the core of our platform.

Gambling or online betting is an entertainment activity — it is not a permanent source of income. So when playing at wha7, always remember: only bet what you can afford to lose. Responsible gaming means taking care of your budget, your time, and your mental health.

We provide players with a number of effective tools to help them stay in control of their gaming — such as setting deposit limits, taking time-outs, and self-exclusion when needed. On this page you can learn about all of these in detail.

Protection Tools

Our responsible gaming features

wha7 provides a number of powerful tools to help you stay in control.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded. This helps you stay within your budget.

Time-Out

If you feel you need a break, you can temporarily deactivate your account for anywhere from 24 hours to 30 days. You will not be able to log in during the break.

Self-Exclusion

If you need a longer break, you can opt for full self-exclusion. The period can range from 6 months to permanent. The support team will assist you through the process.

Review Gaming History

You can view your deposit, withdrawal, and betting history from your account at any time. Reviewing your history regularly makes it easier to understand your spending patterns.

Reality Check

At set intervals, wha7 sends you a reminder showing how long you have been playing and how much you have transacted. This helps you stay aware.

Account Security

Keep your account secure with a strong password and two-factor authentication (2FA). If someone plays without your permission, contact support immediately.

Transaction Limits

Set deposit and withdrawal limits

wha7 has minimum deposit and withdrawal limits in place to protect players from overspending. These limits are automatically enforced on the platform.

You can request a lower personal deposit limit through support. However, requests to increase a limit are approved after a 72-hour review, so there is time to reconsider the decision.

৳200

Minimum Deposit

A minimum of ৳200 can be deposited via bKash, Nagad, and Rocket.

৳800

Minimum Withdrawal

The minimum withdrawal amount is ৳800. Processing usually takes between 15 minutes and 2 hours.

15 minutes

Fast Withdrawals

Most withdrawal requests are completed within 15 minutes to 2 hours.

SSL

Secure Transactions

All transactions are protected with SSL encryption. Your financial information is completely secure.

For players aged 21 and above only

You must be at least 21 years old to participate at wha7. Keeping minors away from gambling is our social responsibility. Parents can use parental control software on their devices.

Warning Signs

Warning signs of problem gambling

While online gaming can be fun, it can sometimes turn into a habit. If you notice the following signs in yourself, it is time to be careful.

Responsible gaming means knowing yourself and seeking help when needed. wha7 is always here for you.

  • Continuing to play repeatedly to recover lost money — this is a dangerous pattern known as "chasing losses."
  • Spending excessive time gaming at the expense of family, friends, or work.
  • Taking on debt or dipping into savings to fund gambling.
  • Feeling unable to stop playing, or feeling restless when you do stop.
  • Hiding your gambling from loved ones or lying about it.
  • Turning to gambling to escape financial stress or emotional pressure.
Steps

Steps for self-exclusion

If you feel your gaming is getting out of control, self-exclusion is an effective step. Follow the steps below.

1

Contact Live Chat

Reach out to wha7's 24/7 live chat support and request self-exclusion.

2

Choose a Duration

6 months, 1 year, or permanent — choose the duration that suits you. The support team will explain all the options.

3

Identity Verification

Your identity will be verified for security purposes. This is a standard process.

4

Account Will Be Deactivated

Your account will be completely inactive for the specified period — no login or transactions will be possible.

5

Support if Needed

wha7 can provide you with information on professional support organizations. We will not contact you during your break.

Tips

Tips for safe gaming

Following these simple tips makes responsible gaming much easier.

Set a Budget

Decide how much money you will spend before you start playing. Do not exceed that limit.

Set a Time Limit

Decide in advance how long you will play each day and stick to that rule.

See It as Entertainment

Gambling is entertainment only — never think of it as a source of income. Enjoy it, do not stress over it.

Do Not Chase Losses

Do not place larger bets to try to recover lost money. Take a break and keep a clear head.

Take Breaks

If you play for a long time, take breaks in between. Go for a walk, have a snack, spend time with family.

Stay in Good Shape

Do not play under the influence of alcohol or anything else. Play with a clear mind and sound judgment.

Help

If you have a problem, contact us

If gambling becomes a problem, do not stay silent. The wha7 support team is always here for you.

24/7 Live Chat Support

Talk to us on live chat at any time. Our trained support team will guide you on responsible gaming tools and help you set account limits if needed.

Contact Us by Email

For any questions or requests about responsible gaming, self-exclusion, or account limits, email us at: [email protected] — we will respond promptly.

Parent Guide

Protecting minors

wha7 strictly prohibits anyone under 21 from using the platform. Age is verified at registration, and any suspicious account is investigated and closed.

What parents can do

Use parental control software to keep children and teenagers in your household away from online gambling. Keep your devices and internet accounts password-protected. Never share your wha7 account login details with anyone else.

Our age verification process

Date of birth is verified when opening a wha7 account. ID verification is mandatory before withdrawals. If an account is suspected of belonging to a minor, it is immediately suspended and investigated.

Professional Support

Gambling addiction is a serious mental health issue. If you or someone you know is struggling with this problem, seek help from a professional mental health specialist. The wha7 support team can point you in the right direction.

FAQ

Common questions about responsible gaming

Go to your account settings and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. You can also contact our 24/7 live chat support — they will guide you through it easily. Once a limit is set, it takes up to 24 hours to take effect.

Your account can only be reactivated after the self-exclusion period has ended. For permanent self-exclusion, the account cannot be reactivated. For time-limited self-exclusion, once the period ends, the account may be reactivated after identity verification and a specified cooling-off period.

At wha7, a time-out can last from 24 hours up to 30 days. During this period, you will not be able to log in to your account or make any transactions. Once the time-out ends, your account is automatically reactivated.

The minimum age to participate at wha7 is 21. This is our strict policy. Age is verified using ID at account registration and before withdrawals. If any account holder is found to be under 21, that account will be closed immediately.

Log in to your account and go to the "History" or "Transactions" section. There you can see all deposits, withdrawals, and betting history. Reviewing this history regularly will help you understand how much you are spending and adjust your limits if needed.

The wha7 support team will help you use responsible gaming tools and, if needed, provide guidance on professional mental health services. Contact us via live chat or email us at [email protected].

Enjoy with Responsibility

Have a safe and enjoyable gaming experience at wha7. We are always ready for any questions you may have.