wha7 Privacy Policy

Introduction and Scope of Policy

wha7 ("we", "us", or "the platform") operates a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") applies to the wha7.cam website and all services connected to it.

The purpose of this policy is to clearly inform you about what information we collect, how we use it, and what steps we take to protect it. By using our services, you are considered to have accepted the terms of this policy.

This policy applies in its most current version at all times. If any significant changes are made, we will post a notice on the website. If you have an account, you may also be notified at your registered email.

Information We Collect

wha7 collects your information in two main ways — directly from you and automatically while you use our services. Details are provided below:

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address (for communication and account verification)
• National ID or passport details (for KYC verification)
• Mobile account information: bKash, Nagad, or Rocket number (for financial transactions)
• Residential address
• Any information provided through support chat

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type and version
• Information about visit time, pages, and sessions on the website
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

We may use approved third-party services for identity and age verification. Information received in this way is used solely to ensure legal compliance.

Purpose of Using Information

wha7 uses your information only for the following legitimate purposes:

• Account Management: Completing registration, login, and account verification.
• Financial Transactions: Securely processing deposits and withdrawals via bKash, Nagad, and Rocket.
• Age and Identity Verification: Ensuring that the service is used only by those aged 21 or above.
• Customer Support: Resolving your issues through 24/7 live chat support.
• Fraud Prevention: Ensuring account security and detecting suspicious activity.
• Responsible Gaming: Taking necessary steps to protect users.
• Legal Compliance: Adhering to applicable laws and regulations.
• Platform Improvement: Reviewing user experience to improve service quality.

Information Sharing Policy

wha7 does not sell or lease your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information is shared with approved service providers for payment processing, identity verification, and technical support. These organizations are contractually bound to maintain the confidentiality of the information.

4.2 Legal Obligations

Information may be provided to authorities to comply with court orders or applicable legal requirements. In such cases, only the minimum necessary information is shared.

4.3 Business Changes

In the event of a company merger, acquisition, or restructuring, user information may be transferred to the new entity. We will notify you in advance if such a change occurs.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the wha7 website. Cookies are small data files stored on your device. They help ensure the functionality of our services and improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security.
• Functionality Cookies: Used to remember your preferences, such as language or display settings.
• Analytics Cookies: Used to review website usage and improve service quality.
• Security Cookies: Used to detect and prevent fraudulent activity.

5.2 Cookie Controls

You can block or delete most cookies by changing your browser settings. However, disabling essential cookies may affect some website functionality.

Data Protection Measures

wha7 implements industry-standard technical and administrative measures to protect your information. Our key security measures are as follows:

• SSL Encryption: All communication between your browser and our servers is secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept secure using strong encryption methods.
• Access Controls: Only authorized staff can access information on a need-to-know basis.
• Regular Audits: Our security systems are regularly reviewed and tested.
• Payment Security: All financial transactions via bKash, Nagad, and Rocket are conducted through secure channels.
• Firewall Protection: Advanced firewalls are used to prevent unauthorized access.

Data Retention Period

wha7 retains your information only for as long as it is necessary or legally required. The following factors are considered when determining the retention period:

• All relevant information is retained for as long as your account remains active.
• Financial transaction records are retained for a set period in accordance with legal requirements.
• KYC-related information is kept for a specified period after account closure to meet legal obligations.
• If there is a need to resolve a legal claim or dispute, the relevant information may be retained for an additional period.

Once the need to retain information has ended, it is securely deleted or anonymized in a way that you cannot be identified.

Your Rights and Controls

As a wha7 user, you have the following rights regarding your own information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. After verification, we will provide details of the stored information.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. This can be done through your account settings or via support.

8.3 Right to Close Account

You may request to close your account at any time. However, some information may be retained for a set period due to legal obligations.

8.4 Right to Withdraw from Marketing Communications

If you do not wish to receive promotional emails or notifications, please contact us. However, important service-related notifications may continue to be sent.

Protection of Minors

wha7 services are for those aged 21 or above only. We do not intentionally collect any information from minors. Age is verified at the time of registration, and if anyone registers using false information, their account will be cancelled and the collected information will be deleted.

If you believe that a minor has registered on wha7, please inform our support team immediately. We will take the necessary action promptly.

Changes to the Policy

This privacy policy may be updated from time to time due to business changes, technological developments, or legal requirements. We will notify you of any significant changes in the following ways:

• A clear notice will be displayed on the website.
• The "Last Updated" date at the top of the policy will be changed.
• Where applicable, a notification may be sent to your registered email.

Continued use of wha7 after any changes will be considered acceptance of the revised policy. It is therefore advisable to review this policy regularly.